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Certification Specialist - WIC Department - Community Health Center

Renowed Commuity Health Center in Phoenix is seeking a Certification Speciaist for their WIC Department. The Certification Specialist is primarily responsible for enrolling or certifying WIC applicants and participants.ESSENTIAL DUTIES AND RESPONSIBILITIES<ol start="1"><li>Make appropriate referrals for WIC applicants and participants</li><li>Determine WIC eligibility</li><li>Certify or enroll applicants</li><li>Issue food instruments to participants</li><li>Use the WIC MIS to document appointments</li><li>Provide breastfeeding support and promote a culture of breastfeeding</li><li>Schedule appointments for participants and applicants when needed</li><li>Utilize the Getting to the Heart of the Matter style of emotion based nutrition counseling</li><li>Open and / or close the clinic as assigned</li><li>Submits appropriate documentation to supervisor when requested including but not limited to mileage reimbursement and time studies,</li><li>Other duties as assigned</li></ol>ADDITIONAL RESPONSIBILITIES<ol start="1"><li>Promotes positive patient/guest relation in accordance with policies, providing a high level of quality in personal attention and service to patients and visitors;</li><li>Observes organizational policies concerning unscheduled absences and reports unscheduled absences in accordance with departmental procedures. Have 3 or fewer occurrences of unscheduled absences in a twelve-month period;</li><li>Complies with the organization Safety Policies and Procedures. Ensures compliance with governmental licensing and regulatory requirements where applicable. Conducts annual review of and complete/suggest on-going revisions of the Policies and Procedures specific to his/her department. Maintains familiarity with and abide by all established facility and departmental policies and procedures, noting changes when they are published /posted. Conducts himself/herself in a manner consistent with the centers Mission Statement and Values;</li><li>Reports to work at the start of the shift 98% of the days scheduled. Follows the work rotation schedule. Explains and gives proper notification of absenteeism, as outlined in the facility Policies and Procedures. Attends a minimum of 98% of the staff meetings. Reads and signs off on all minutes of the meetings not attended. Participates in committees as assigned. Maintains 100% attendance at mandatory skill/departmental updates. Seeks out facility or external education/training that would further develop individual skills, experience or knowledge necessary for a high standard of functioning in his/her job;</li><li>Observes and respects the confidentiality of information in regard to patients, visitors and fellow employees including salary information, if exposed to any of the above referenced information in the course of his/her job function;</li><li>Dresses according to the organization’s dress code policy and procedure, as well as, complies with specific departmental regulations pertaining to employee appearance;</li><li>Demonstrates an understanding of facility organizational structure by utilization of appropriate channels of communication. Maintain consistent, timely communication regarding all facets of departmental activities with his/her co-workers, therefore, demonstrating good customer service skills with both external and internal customers.</li></ol>SUPERVISORY RESPONSIBILITIESNoneQUALIFICATIONS<ol start="1"><li>A minimum of a High School Diploma or GED Certificate and four years of administrative experience. Dietetic Education Program (DEP) courses or an Associate’s degree may substitute for up to two years of the experience requirement. </li></ol>LANGUAGE SKILLS<ol start="1"><li>Ability to write presentations that conform to prescribed style and format; </li><li>Ability to effectively present information to top management, public groups, and/or Board of Directors;</li><li>Bilingual (English/Spanish) is preferred.</li></ol>MATHEMATICAL SKILLSAbility to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.REASONING ABILITY<ol start="1"><li>Ability to define problems, collect data, establish facts, and draw valid conclusions;</li><li>Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.</li></ol>PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently exposed to communicable diseases, toxic substances, medicinal preparations and other conditions common to a clinic environment. The noise level in the work environment is usually moderate.

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