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Nutrition Education Specialist - WIC Department - Community Health Center

Renowned Community Health Center in Phoenix is seeking a Nutrition Education Specialist for their WIC Department. Indeal candidate will screen, certify and provide comprehensive nutrition assessments to participants for the Special Supplemental Nutrition Program for Women, Infants, and Children, provides participant centered services according to federal guidelines, rules and regulations. ESSENTIAL DUTIES AND RESPONSIBILITIES<ul><li>Determines WIC program eligibility in accordance with local, state, and federal regulations and procedures.</li><li>Provides excellent customer service in person and/or telephones.</li><li>Explains program procedures, regulations, processes and timeframes to applicants and representatives.</li><li>Provides instructions for participants who are not in compliance with program procedures and regulations and brings participants into compliance.</li><li>Conducts interviews and accurately documents information on residency, income, and family situation in a computerized participant database.</li><li>Obtains, evaluates, and documents measurements of stature, weight, and hemoglobin</li><li>Conducts nutrition assessments, evaluates dietary intake patterns based on the dietary questionnaire</li><li>Provides participant centered nutrition education to participants individually or in groups according to age, category, health risks, and family needs</li><li>Assigns appropriate food package for eligible participants based on age, category, health risks and family needs</li><li>Conducts ongoing quality assurance in laboratory procedures.</li><li>Evaluates WIC applicants and participant’s needs for health care, financial, and social assistance in order to make and document appropriate referrals.</li><li>Schedules and re-schedules participant appointments according to allowable time limits when needed</li><li>Prints food instruments to eligible WIC participants</li><li>Maintains security and inventory of food instrument supplies</li><li>Plans and participates in community outreach activities</li><li>Attends meetings, trainings, and conferences as required</li></ul><ul><li>Performs Certification Specialist duties and other duties as required or assigned</li></ul><ul><li>Provide breastfeeding support and promote a culture of breastfeeding</li><li>Utilize the Getting to the Heart of the Matter style of emotion based nutrition counseling</li><li>Open and / or close the clinic as assigned</li><li>Submits appropriate documentation to supervisor when requested including but not limited to mileage reimbursement and time studies</li></ul> KNOWLEDGE OF:<ul><li>WIC program requirements including the WIC nutrition assessment process</li><li>Principles of participant centered education</li><li>Principles of critical thinking</li><li>Behavioral change theories</li><li>Basic health care practices and techniques, human nutrition, normal nutrition issues for pregnancy, lactation, the postpartum period, infancy, and early childhood.</li><li>Acceptable anthropometric measurement practices, including normal growth in children and pregnancy</li><li>Data collection procedures</li><li>Available health and human services/resources within the community</li><li>General office practice and procedures</li><li>Basic arithmetic to accurately perform computations</li></ul>SKILL IN:<ul><li>Providing participant centered customer service</li><li>Eliciting information through motivational interviewing</li><li>Developing rapport and encouraging open communication with participants and caretakers</li><li>Organizing and synthesizing information to evaluate and prioritize the information appropriately</li><li>Communicating clearly and concisely to individuals and/or groups,, both orally and in writing</li><li>Analyzing participant information in order to determine nutrition education needs and formulate care plan</li><li>Applying pertinent rules and regulations required to conduct eligibility tasks</li><li>Time management</li><li>Facilitating nutrition counseling and classes</li></ul> ABILITY:<ul><li>Work well with people of varied cultural and socioeconomic backgrounds</li><li>Listen actively, provide corrective feedback and implement mentoring relationships</li><li>Read and interpret documents such as participant records, safety rules, operating and maintenance instructions and policy and procedure manuals</li><li>Compile and analyze data and prepare reports</li><li>Prepare and maintain records and charts</li><li>Establish and maintain effective working relationships with employees, other agencies, and the public</li><li>Work well under pressure and deal with problems which may be controversial or sensitive in nature</li><li>Apply common sense understanding to carry out instructions in written, verbal, or diagram form</li><li>Make decisions in accordance with established policies and regulations</li><li>Maintain confidentiality of WIC applicants and participants</li></ul><ul><li>Operate a variety of office equipment to include: computer, copier machine, facsimile machine, etc.</li></ul><ul><li>Promotes positive patient/guest relation in accordance with Mountain Park Health Center policies, providing a high level of quality in personal attention and service to patients and visitors;</li><li>Reads and abides by Mountain Park Health Center policies and procedures. </li></ul><ul><li>Demonstrates an understanding of facility organizational structure by utilization of appropriate channels of communication. Maintain consistent, timely communication regarding all facets of departmental activities with his/her co-workers, therefore, demonstrating good customer service skills with both external and internal customers.</li></ul>SUPERVISORY RESPONSIBILITIES<ul><li>None</li></ul>QUALIFICATIONS<ul><li>A minimum of a High School Diploma, GED, associate non-nutrition or nutrition degree, non-nutrition Bachelors degree, with or without 12 credit hours of college level nutrition courses, and any combination of training, education, and/or experience which demonstrates the ability to perform the duties of the position. Must have a valid Arizona Driver’s License. </li></ul>LANGUAGE SKILLS<ul><li>Bilingual (English/Spanish) is preferred.</li></ul>PHYSICAL DEMANDS <ul><li>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </li><li>While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.</li></ul>WORK ENVIRONMENT <ul><li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>While performing the duties of this job, the employee is frequently exposed to communicable diseases, toxic substances, medicinal preparations and other conditions common to a clinic environment. The noise level in the work environment is usually moderate.</li></ul>

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